Privacy policy
This is a translation; the Spanish version is the legally binding one. Last reviewed: 9 November 2026.
1. Data controller
- Owner: Claudio Arnoldo
- Address: Camino Los Alenes 1, Las Aguas, San Juan de la Rambla, Tenerife
- E-mail: vivalafincatenerife@gmail.com
- Phone/WhatsApp: +34 620 483 333
2. What we use your data for
- To answer the questions you send us through the form, WhatsApp or email.
- To tell you about availability, prices and services at the farm.
- If you book, to manage the pre-contractual or contractual relationship.
- If you apply to volunteer, to assess your application and organise your stay.
- If you download the Viva Voz guide, to pass your email to Claudio so he can write to you about his singing lessons.
3. Legal basis
- Your consent: by ticking the box on the form or writing to us, you agree that we use your data to reply.
- Pre-contractual steps: when your question is about a possible booking.
4. Who else sees your data
We do not share your data with third parties unless the law requires it. To talk to you we use these services, which handle data under their own policies and may involve international transfers with their safeguards:
- WhatsApp Ireland Limited, if you choose to send the form by WhatsApp.
- Google (Gmail), where we receive emails; and Google Calendar, which shows free dates on this page.
- YouTube (Google), only if you play the Al Cafone Show video.
5. How long we keep your data
As long as needed to answer you. If no booking or volunteer stay follows, we delete it after 12 months, unless you ask us to delete it sooner.
6. Your rights
You can access, correct or delete your data, object to or restrict its use, and ask for portability. Write to vivalafincatenerife@gmail.com with a copy of your ID. You can also complain to the Spanish Data Protection Agency (AEPD).
7. Required data
Your name, a way to contact you and your dates are needed to handle your request. Without them we cannot reply.
8. Cookies
This site sets no cookies of its own and uses no analytics. The embedded Google Calendar and Google Fonts may set cookies or log your IP address under Google's policy.